Shipping policy

Thank you for shopping with helpfulpals. Below you’ll find detailed information about our shipping policies and procedures. Shipping Locations We currently ship to: - USA and Canada All orders placed through https://helpfulpals.com/ are carefully packed and shipped from our fulfillment centers to ensure timely and secure delivery. Processing Time Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day. Shipping Rates Shipping rates are calculated at checkout and depend on your location, order size, and selected shipping method. We may offer free shipping on certain promotions or orders above a specific threshold. Estimated Delivery Time - Domestic Shipping: 2–7 business days - International Shipping: 7–21 business days Note: Delivery times may vary due to customs, carrier delays, or other unforeseen issues. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment directly through our carrier’s website. Delivery Issues If you haven't received your order within the expected timeframe, please contact our support team via https://helpfulpals.com/. We will work with the carrier to resolve the issue promptly. Wrong Address Disclaimer It is the responsibility of the buyer to make sure the shipping address is entered correctly. We do our best to speed up processing and shipping times; therefore, there is a limited window to cancel or change orders. Damaged or Lost Packages In the event of a damaged or lost package, please notify us immediately. We will initiate an investigation with the shipping provider and offer a replacement or refund depending on the outcome. Customs, Duties, and Taxes International orders may be subject to customs fees, duties, or taxes once they reach your country. helpfulpals is not responsible for these charges. Please consult your local customs office for more information. Changes to Shipping Policy helpfulpals reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page with an updated effective date. Contact Us If you have any questions about this Shipping Policy, please contact us through our website at hugepeopleclothing.com